There was a massive data breach in the United States, and chances are you're probably affected by it. While Hank can't undo what was done, he can give you some insight into how it all went down.
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Sources:

https://www.usatoday.com/story/money/2017/09/14/equifax-identity-theft-hackers-apache-struts/665100001/
https://arstechnica.com/information-technology/2017/09/massive-equifax-breach-caused-by-failure-to-patch-two-month-old-bug/
https://www.wired.com/story/equifax-breach-no-excuse/
https://blogs.apache.org/foundation/entry/media-alert-the-apache-software
https://qz.com/1073221/the-hackers-who-broke-into-equifax-exploited-a-nine-year-old-security-flaw/
https://www.nbcnews.com/business/consumer/how-did-equifax-hack-even-happen-n801331
https://nakedsecurity.sophos.com/2017/03/14/how-a-serious-apache-vulnerability-struts-its-stuff/
https://www.eurekalert.org/pub_releases/2017-09/uoo-ac091417.php
http://rspb.royalsocietypublishing.org/content/284/1862/20171348